University of Arkansas for Medical Sciences

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Access Coordinator II - Pine Bluff

Access Coordinator II - Pine Bluff

Requisition ID 
Hidden (2140)
Position Type 
Regular Full-Time
Sub Category 
REP UAMS - SC Clinic Office
Posted Date 
Post End Date 

More information about this job


This position works under supervision to function as a patient resource for all registration activities and to facilitate comprehensive patient data collections including but not limited to demographics, insurance information and eligibility, and pharmacy of choice. This position collects copays, coinsurance, and statement payments.

UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary offered commensurate to experience


  • Identify and collect copays, coinsurance and past due patient balances.
  • Post payments, write receipts and balance cash drawer.
  • Prepares necessary documentation for daily deposits.
  • Works registration, front desk and assists billing to identify potential insurance billing and payment issues.
  • Provide courteous and prompt attention to patients while multi-tasking to cover phones, registration and front desk area.
  • Monitors changes in billing procedures within assigned area and communicates changes to employees in work unit.
  • Enters hospital and Nursing Home Portal Demographics and verify insurance
  • Enroll Patients in the UAMS Patient Portal and Provide guidance on how to use the Patient Portal
  • Other duties as assigned


High School diploma/GED plus 2 years’ experience in registration or scheduling in a healthcare environment. Computer and basic keyboarding skills, telephone etiquette skills and general knowledge of office machines including printers and scanners required. Knowledge in basic medical terminology preferred.

Salary: Negotiable

UAMS is an inclusive Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. 

Physical Requirements

Stand: Frequently
Sit: Occasionally
Walk: Occasionally
Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
Lift, push, pull, carry weight: 11 - 25 lbs
Use hands to touch, handle, or feel: Occasionally
Talk: Frequently
Hear: Frequently
Taste or smell: Occasionally
Read, concentrate, think analytically: Frequently
Physical Environment: Inside Classroom Setting, Inside Laboratory Environment, Inside Medical Facility Environment, Inside Office Environment
Noise Level: Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: Biological, Chemical, Electrical, Fumes/Gases/Odors