The Access Supervisor facilitates the operations of assigned work-flows including registration, call center, patient portals, on-line/e-requests, EPIC work queues and physician referrals. The position will also assists with the testing, managing and/or monitoring of workflows within UAMS electronic systems to insure maximum productivity. This position assumes responsibility of manager during the absence of manager, educates staff on scheduling requirements, and physician templates, payer requirements and government rules and regulations required for compliance, registration and customer service. The Supervisor will also perform regular audits to insure productivity, quality and compliance. Provides report of findings and works with administrative team to develop corrective action plans. Displays exceptional leadership, supervisory, communication and interpersonal skills.
Salary offered commensurate to experience
UAMS offers amazing benefits and perks:
Bachelor’s degree in Business or related field plus 3 years’ experience in registration, billing, or scheduling in a healthcare environment OR a High school diploma plus 7 years’ experience in registration, billing, or scheduling in a healthcare environment. Must have computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. Knowledge in basic medical terminology, registration and customer service experience required.
CHAA Certification preferred