The Director for Patient and Family Centered Care (PFCC) is responsible for leading an integrated, comprehensive and proactive PFCC program for the University of Arkansas for Medical Sciences. The Director is responsible for developing and implementing strategies that improve the experience of our patients and their families. He / she will be a strong voice promoting a comprehensive culture of PFCC throughout the institution. The successful candidate must have outstanding communication skills and an ability to build strong collaborative relationships with a diverse set of stakeholders, e.g., patients, families, clinicians, students, scientists, and community partners. He / she must be results driven and able to effectively use data to drive organizational change.
UAMS offers amazing benefits and perks:
Key Job Responsibilities
Organizational Leadership – 25%
Program Management – 50%
Partnership Advancement – 25%
Internal & External Contacts
The Director of Patient and Family Centered Care will report directly to the Associate Vice Chancellor of Patients and Families. Other key relationships include:
Bachelor's degree in Public Policy, Healthcare Administration or related Health field plus 5 years of experience working in a healthcare environment, experience in programs focused on Patient/Family Centered Care and experience leading groups including quality improvement/performance improvement required. Project management skills including the ability to define program, project, or process objectives, including identification of all stakeholders, plan steps, coordinate the work and resources in a timely manner is essential.
Knowledge, Skills & Abilities:
UAMS is an inclusive Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.