• Administrative Analyst

    Posted Date 5 days ago(7/11/2018 3:26 PM)
    Requisition ID
    Position Type
    Regular Full-Time
    Post End Date
  • Overview

    The Administrative Analyst (Insurance Follow Up Specialist) follows up with ins carriers on unpaid claims and denials to get claims correctly paid and in a timely manner. The Analyst ensures filing deadlines are met and maximizes income.


    Salary: $29,251 annually ($14.06) hourly


    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy


    • Research and follow up on billing denials and exceptions.
    • Contact carriers; use “explanation of benefits” or “remittance advice”
    • Reviews coding
    • Audits accounts and internal files and records and reviews billing procedures and technical guides, co-payments, cost shares and related to determine errors and necessary corrections
    • Use commercial insurance software programs, phone calls, letters and appeals to resolve commercial claims. 
    • Determines financial responsibilities for billings and resolves problems.
    • Researches credit balances and corrects balances as identified through analysis.
    • Reverses non-allows, researches refund requests and recommends as appropriate, researches insurance
    • company requests for reimbursement of overpayments and processes insurance and patient
    • refund requests.
    • Coordinates post-payment review, analyzes recoupment to determine the
    • correct case and charge for application of funds.
    • Coordinates review with other in-house work groups and with providers and patients
    • Reviews trends in recoups to reduce future expenses and to improve procedures for timely claims processing



    Bachelor’s degree in Business, Finance, Accounting or related field OR High School diploma/GED plus 4 years equivalent combination of education and experience in Medical account follow-up and physician account follow-up.


    UAMS is an inclusive Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. 


    Physical Requirements

    Stand: Occasionally
    Sit: Continuously
    Walk: Occasionally
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 11 - 25 lbs
    Use hands to touch, handle, or feel: Occasionally
    Talk: Frequently
    Hear: Continuously
    Taste or smell: Never
    Read, concentrate, think analytically: Continuously
    Physical Environment: Inside Office Environment
    Noise Level: Moderate
    Visual Requirements: Near visual acuity
    Hazards: None


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