• Administrative Analyst

    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    Position Type
    Regular Full-Time
    ICE CORE ICF CUMG Medicaid & Credit
    Post End Date
  • Overview

    The Adminstrative Analyst (insurance follow up specialist) follows up with insurance carriers on unpaid claims and denials to get claims correctly processed and in a timely manner. The Administrative Analsyt ensures filing deadlines are met and maximizes income. The position is responsible for working assigned workqueues while following related policies and procedures.


    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy

    Salary: $29,251 annually ($14.06) hourly


    1. Conducts research to analyze and resolve denied invoices and exceptions.

    2. Contacts carriers, uses EOBs to research payments and denials, as well as EMRs to review coding, audit accounts and internal files and records, and review billing procedures and technical guides to determine errors and opportunities for correction.

    3. Use carrier electronic applications for status, appeal and billing functions.

    4. Applications used may include One Content, AHIN, VSI, Correct Coding Initiative software, MMIS, other web-based and insurance applications and all Microsoft Office products.

    5. Position requires strong understanding of the entire revenue cycle from registration through claim resolution. 

    6. Determines financial responsibilities for billing and resolves problems.

    7. Contribute to reports of findings and recommendations, timeframes for changes or updates, and recommends operational changes and procedure updates for departments and training.

    8. Communicates with clinical department personnel via web-based application to request information needed to resolve charge denials. 

    9. Attends meetings to present information on problems, changes, updates or issues of concern as needed. 

    10. May work other follow-up work queues when staffing requires it.

    11. May work directly with the Revenue Manager team and IT, reporting opportunities to prevent future denials, propose claims manager edits and correcting and improving procedures based upon trends or problems identified and upon the unique procedures associated with various carriers.

    12. Interacts as a team member with all MCPG/CUMG units, reviews and researches claims and may participate in developing procedures and training modules.

    13. Update operating policies and procedures as needed based upon changes in reimbursements and regulations and perform related responsibilities as needed or requested. 

    14. Works with the PBO training by ensuring new policy and procedure information is provided for distribution within the internal notice system. 

    15. May serve as a resource to junior staff and may participate in training and/or cross-training other personnel and performs related duties as needed.

    16. May perform other duties as assigned


    Bachelor’s degree OR High School diploma/GED plus 4 years of experience in medical account review and analyzing insurance claims required.


    UAMS is an inclusive Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. 


    Physical Requirements

    Stand: Occasionally
    Sit: Continuously
    Walk: Frequently
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 10 lbs or less
    Use hands to touch, handle, or feel: Occasionally
    Talk: Continuously
    Hear: Continuously
    Taste or smell: Never
    Read, concentrate, think analytically: Continuously
    Physical Environment: Inside Office Environment
    Noise Level: Moderate
    Visual Requirements: Not required
    Hazards: None


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed