• Access Coordinator III

    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    Position Type
    Regular Full-Time
    ICE CORE CNS Cancer Access
    Post End Date
  • Overview

    The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts.


    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family

    • Holiday, Vacation and Sick Leave

    • Education discount for staff and dependents (undergraduate only)

    • Retirement: Up to 10% matched contribution from UAMS

    • Basic Life Insurance up to $50,000

    • Career Training and Educational Opportunities

    • Merchant Discounts

    • Concierge prescription delivery on the main campus when using UAMS pharmacy

    Salary: Negotiable


    1. Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients

    2. Process walk-ins, create new patient charts, access systems for orders as appropriate

    3. Perform ABN completion, schedule surgeries and/or tests

    4. Conducts insurance verification and benefits explanation by running eligibility on patients; requests outside records and gathers outside medical records from referrals and files patient charts as needed

    5. Enters benefit and authorization information

    6. Maintain initial plan of care (signatures, etc.) and is responsible for recording daily and monthly statistics and communication or any medical records issues

    7. Collects and post payments in and issues receipts

    8. Responsible for reconciliation/management change fund

    9. Responsible for reconciliation of daily deposit & batch dollars, and must complete deposit agreement

    10. Counsels patients on any and all related financial information i.e. hospital discounts and reviewing MC screening

    11. May perform other duties as assigned


    Knowledge, Abilities, and Skills:

    • Knowledge in basic medical terminology required

    • General knowledge of office machines including printers and scanners

    • Good communication skills

    • Basic computer and keyboarding skills

    • Telephone etiquette skills

    • Excellent customer service skills

    • Must be able to perform all duties of the Access Coordinator I & II level

    Minimum Qualifications:

    • High School Diploma/GED 

    • Three years’ experience in registration, billing, or scheduling in a health-care environment.

    Preferred Qualifications:

    • Certified Health-care Access Associate (CHAA) Certification 

    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.



    Physical Requirements

    Stand: Frequently
    Sit: Frequently
    Walk: Frequently
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 11 - 25 lbs
    Use hands to touch, handle, or feel: Continuously
    Talk: Continuously
    Hear: Continuously
    Taste or smell: Occasionally
    Read, concentrate, think analytically: Continuously
    Physical Environment: Inside Medical Facility Environment, Inside Office Environment
    Noise Level: Moderate
    Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
    Hazards: Dust, Electrical


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