• Clinical Application Analyst Senior

    Posted Date 6 days ago(6 days ago)
    Requisition ID
    Info Technology
    Position Type
    Regular Full-Time
    INFO Patient Access Systems
    Post End Date
  • Overview

    The Clinical Application Analyst Senior supports IT Patient Systems, primarily Epic Grand Central/Prelude applications.


    The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.  


    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy


    Salary:  commensurate with experience


    • Responsible for building system components, testing, implementation support and maintenance of assigned system applications.
    • Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it.
    • Analyzes/reviews and tests each product release and communicates needed changes to operations.
    • Documents and follow system change control procedures for the system.
    • Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs.
    • Researches, analyzes, facilitates and implements business and system workflows in order to expedite process improvement and coordinate business practices.
    • Identifies best practices and implements opportunities for standardization.
    • Prepares activity and other reports as necessary.
    • Provides guidance and mentoring to more junior analysts.
    • Attains necessary certifications, as applicable, in a timely manner according to policy.
    • Provides On-Call support for application.
    • Other duties as assigned.



    Minimum Qualifications:

    • Associates degree in Information Technology, Healthcare or related field of study plus 7 years of IT experience or clinical/operational experience or any combination of the two - OR-  Bachelor's degree in Information Technology, Healthcare or related field of study plus 5 years of IT experience or clinical/operational experience or any combination of the two.

    Experience listed above must include: 

    • Three (3) years’ experience in Healthcare with supporting Patient Scheduling, Patient Registration, Patient Access, or Ambulatory clinic operations - OR - three (3) years’ experience administering a software application used for patient scheduling, patient registration, patient access, or managing ambulatory clinic operations.
    • Two (2) years’ experience using Microsoft Office (Outlook, Word, Excel, and/or PowerPoint)


    Preferred Qualfications:

    • Bachelor's degree in Information Technology, Healthcare or related field 


    The preferred experience must include:

    • Two (2) years of experience with two or more of the following: software implementation, software testing, software table maintenance, forms design, report writing.
    • One (1) year Project Management and the use of PM tools or comparable tools to: Microsoft Visio, Project, Project Server, and/or SharePoint.
    • Epic Grand Central, Cadence, or Prelude Certification Preferred.


    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence

    Physical Requirements

    Stand: Occasionally
    Sit: Frequently
    Walk: Occasionally
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 11 - 25 lbs
    Use hands to touch, handle, or feel: Continuously
    Talk: Frequently
    Hear: Frequently
    Taste or smell: Never
    Read, concentrate, think analytically: Continuously
    Physical Environment: Inside Office Environment
    Noise Level: Moderate
    Visual Requirements: Near visual acuity
    Hazards: None


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