• Business Systems Developer Senior

    Posted Date 1 month ago(1 month ago)
    Requisition ID
    2018-44472
    Category
    Info Technology
    Position Type
    Regular Full-Time
    Department
    INFO ServiceNow & Access Management
    Post End Date
    10/5/2018
  • Overview

    The Senior Business Systems Developer supports Information Technology as well as other UAMS departments in their use of the Service Management tool, ServiceNow, as well as some interfaced applications. 

     

    The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.  

     

    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy

     

    Salary:  Negotiable

    Responsibilities

    • Responsible for participating in the team’s work related to system build, testing, implementation support and maintenance of assigned modules/applications, ensuring that service level agreements and deadlines are met.
    • Expected to perform project tasks such as software development, software implementation, application maintenance, application troubleshooting, software upgrades, software testing, and custom report writing, in individual and team member roles.
    • Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it.
    • Analyzes/reviews and tests each product release and communicates needed changes to user community.
    • Documents and follow change control procedures for all systems as well as assist in the development of department programming standards and helps to enforce the development standards in a production environment.
    • Drives and facilitates coordination of efforts required from analysts, system vendors and users to ensure that system integrity is maintained and that IT deliverables meet operational business needs.
    • Researches, analyzes, facilitates and implements business and system workflows in order to expedite process improvement and coordinate business practices.
    • Identifies best practices and implements opportunities for standardization.
    • Prepares activity and other reports as necessary.
    • Attains necessary certifications, as applicable, in a timely manner according to policy.
    • Provides On-Call support for application.
    • Other duties as assigned.

    Qualifications

    Minimum Qualifications:

    Bachelor's degree in Information Management Systems, Computer Science, Information Technology or related field of study plus five (5) years of IT experience - OR - Associate's degree in Information Management Systems, Computer Science, Information Technology or related field of study plus seven (7) years of IT experience.  Experience must include four (4) years User Interface (UI) software development and support using one of the following tools: VB.NET, Java, Angler JS, or other comparable programming language.

     

    Preferred Qualifications:

    Bachelor's degree - see above for required experience. 

     

    Experience with the following: 

    • Agile and Waterfall development methods
    • SCRUM and Software Design Life Cycle  
    • ServiceNow Service Mapping
    • Experience in an Academic Health Center

     

    Certifications: 

    • ServiceNow certified System Admin
    • ServiceNow certified Application Developer
    • ITIL certification (foundations – V3)

     

    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.

     

     

    #CB

    Physical Requirements

    Stand: Occasionally
    Sit: Frequently
    Walk: Occasionally
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 11 - 25 lbs
    Use hands to touch, handle, or feel: Continuously
    Talk: Frequently
    Hear: Frequently
    Taste or smell: Never
    Read, concentrate, think analytically: Continuously
    Physical Environment: Inside Office Environment
    Noise Level: Moderate
    Visual Requirements: Near visual acuity
    Hazards: None

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