• Access Coordinator II (PRN)

    Posted Date 4 weeks ago(10/23/2018 12:27 PM)
    Requisition ID
    Position Type
    Temporary Full-Time
    Post End Date
  • Overview

     ***This is a Temporary (PRN) Full-Time Position***                                                                    

    The Access Coordinator II will meet, greet, and assist the public, answer telephones and/or coordinate appointments, referrals, consults, tests and procedures.


    The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.  


    Salary:   Commensurate with experience


    • Assists the public in a professional and friendly manner, performing registration of patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors. 
    • Processes walk-ins, create new patient charts, and access systems for orders as appropriate.
    • Demonstrates positive working relationships with co-workers, management team, and ancillary departments by communicating accurate and complete information, maintaining strict confidentiality as appropriate.
    • Using careful listening and negotiation skills to resolve disagreements, deals with conflicts in a positive and professional manner.
    • Inventory, order, and stock supplies; cleans and maintains equipment. Pick-up and deliver mail to mailroom, ensures the waiting room is clean, stocked with educational information and coffee.
    • Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
    • Other duties as assigned.


    Minimum Qualifications:

    • High school diploma or GED equivalent plus two (2) years of customer service or healthcare experience.
    • Excellent customer service skills.
    • Basic proficiency with computers (MS Office preferred).
    • Basic keyboard skills, telephone etiquette skills,and general knowledge of office machines including printers and scanners.
    • Ability to support patient care activities.
    • Ability to perform all duties of the Access Coordinator I.

    Preferred Qualifications:

    • Previous patient registration experience.


    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.

    Physical Requirements

    Stand: Continuously
    Sit: Continuously
    Walk: Continuously
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Continuously
    Lift, push, pull, carry weight: 26 - 50 lbs
    Use hands to touch, handle, or feel: Continuously
    Talk: Continuously
    Hear: Continuously
    Taste or smell: Continuously
    Read, concentrate, think analytically: Continuously
    Physical Environment: Inside Classroom Setting, Inside Medical Facility Environment, Inside Office Environment, Outdoor Weather Conditions
    Noise Level: Moderate
    Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
    Hazards: None


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