• Patient Safety Coordinator

    Posted Date 4 weeks ago(9/21/2018 6:45 PM)
    Requisition ID
    Position Type
    Regular Full-Time
    ICE CORE Patient Safety
    Post End Date
  • Overview

    The Patient Safety Coordinator is responsible for identifying real and potential trends with respect to quality of care concerns through careful review of the medical record and analysis of aggregated data entered into the safety intelligence database. S/He is responsible for facilitating safety programs and ongoing efforts to ensure enhancement of patient care; and actively participates in Root Cause Analyses campus-wide as either RCA Team Leader or Analyst.    

    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy

    Salary offered commensurate with experience.



    Safety Event Analysis and Process Improvement

    • Analyzes UHC Safety Intelligence system data to identify trends and quality of care concerns.
    • Identifies trends and supports Performance Improvement activities working in collaboration with QMD.
    • Engages in timely and professional communication with medical staff, nursing department, service line directors/managers, and front line staff regarding Patient Safety events.
    • Works within a team structure to perform Root Cause Analyses (RCAs) as assigned.
    • Supports Sentinel Event investigations as assigned.
    • Creates written records of findings and presents findings as assigned.
    • Collaborates with team to create feedback loops for RCAs as assigned.
    • Provides information and support for the Adverse Events Committee and Executive Safety Council as assigned.
    • Serves as a subject matter expert with regard to elements needed to meet adverse event reporting measures and metrics.
    • Stays current on the Rules and Regulations that govern the Patient Safety office with respect to protected healthcare information.

    Patient Medical Record Review

    • Utilizes EPIC to review medical record and confirm accuracy of information entered into patient safety database regarding specific event.
    • Facilitates adverse event case review by communicating medical record review findings verbally and through standard consultation with patient safety medical record review team, while utilizing judgment of urgent need meeting time constraints and expectations.
    • Generates reports from EPIC for use by the Patient Safety Office.
    • Abstracts patient medical record in EPIC for Root Cause Analysis and case reviews as assigned/requested.
    • Reviews and evaluates medical records determining presence of clinical quality of care concerns.
    • Creates time-lines of patient clinical care picture using Visio or other software as needed.
    • Abstracts medical records as requested by General Counsel Office or Claims/Insurance Director for legal review.
    • Maintains confidentiality of RCA summary analysis and other Patient Safety Work Product (PSWP).

    Patient Safety Education

    • Provides ongoing education to all UAMS employees regarding use of the patient safety event reporting system, patient safety topics, and culture of safety.
    • Assists in presenting educational programs that promote HPI high reliability efforts and enhance organizational culture of safety aligning with institutional message creating momentum for change.
    • Works with Patient Safety office team members to create educational materials illustrating HPI error prevention tools.
    • Collaborates with stakeholders (units, departments, service lines, and committees) to emphasize the significant impact of performance improvement strategies.
    • May perform other duties as assigned.


    Minimum Qualifications:

    • Clinical Healthcare Degree (BSN, RT, PT, OT, SLP) OR Bachelor’s Degree in clinical field
    • Five (5) years of clinical experience to include at least one (1) year of Quality, Risk, Performance Improvement, Safety, or Regulatory/Accreditation experience
    • Current and valid license in the field of expertise for the State of Arkansas, as required by degree
    • Advanced knowledge of nursing and healthcare practices
    • Excellent communication skills required (Writing, Organizational and Presentation)
    • Proficiency in Microsoft Office programs (i.e., Microsoft Word, Excel, PowerPoint, and SharePoint)
    • Excellent professional written and verbal communication skills

    Preferred Qualifications:

    • Master’s degree in Nursing, or other Health Care related discipline
    • Proficiency in Electronic Medical Records (EPIC preferred)
    • Certified Professional in Patient Safety (CPPS); Certified Professional in Healthcare Quality (CPHQ); or Certified Professional in Healthcare Risk Management (CPHRM)
    • Demonstrated proficiency as an adult educator or public speaker
    • Advanced knowledge of healthcare practices, rules and regulations, COP, Medicare and Medicaid rules/Regs (CMS), HIPAA regulations and AR state and Federal laws/regulations
    • Experience using Visio software 


    • Strong change agent skills to facilitate, coach and motivate colleagues and teams
    • Ability to effectively interact with multidisciplinary teams
    • Demonstrates excellent time management skills
    • Ability to work with multiple, ever-changing, priorities while maintaining composure and positive attitude
    • Works well with a diverse, multidisciplinary population.
    • Self-motivated, highly organized with demonstrated ability to effectively manage multiple projects concurrently
    • Excellent critical thinking skills to resolve problems and provide solutions


    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.

    Physical Requirements

    Stand: Occasionally
    Sit: Frequently
    Walk: Occasionally
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 11 - 25 lbs
    Use hands to touch, handle, or feel: Frequently
    Talk: Continuously
    Hear: Continuously
    Taste or smell: Never
    Read, concentrate, think analytically: Continuously
    Physical Environment: Inside Office Environment
    Noise Level: Quiet
    Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
    Hazards: None


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