• Enterprise Operations Administrator Associate

    Posted Date 1 month ago(1 month ago)
    Requisition ID
    Info Technology
    Position Type
    Regular Full-Time
    Post End Date
  • Overview

    **This Position Requires Rotating 24/7 On-Call Availability**


    The System Administrator Associate oversees Single Sign On (SSO) solution configuration and daily administration for the department.  


    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy

    Salary offered commensurate with experience.


    • Creates and administers policies, profile programs and custom reports.
    • Performs system and software upgrades as required.
    • Troubleshoots end user problems and provides solutions as it pertains to the Single Sign On solution.
    • Implements hardware and software testing and fully documents results.
    • Provides support and assistance with managing the Identity Access Systems.
    • Provides remote PC support and troubleshoots to assist with end user IT support.
    • Provides status reports, problem summaries, and project status.
    • Provides support for Virtual Desktop Infrastructure and published applications.
    • Assists other technicians with daily operations.
    • May perform other duties as assigned.


    Minimum Qualifications:

    • Bachelor's degree in Computer Science or related field of study OR High School Diploma/GED PLUS four (4) years of experience in two of the following:
      • Win Server Operating System Administration
      • Intel based Server Hardware support and repair
      • Active Directory Administration
      • Imprivata Single Sign On or similar solution
      • Imprivata Confirm ID or similar solution
      • VMware Horizon or similar solution  


    Preferred Qualifications:

    • Previous experience working in a Research, Higher Education, or Healthcare environment


    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.

    Physical Requirements

    Stand: Frequently
    Sit: Frequently
    Walk: Frequently
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 51 - 99 lbs
    Use hands to touch, handle, or feel: Continuously
    Talk: Frequently
    Hear: Continuously
    Taste or smell: Occasionally
    Read, concentrate, think analytically: Continuously
    Physical Environment: Inside Classroom Setting, Inside Laboratory Environment, Inside Medical Facility Environment, Inside Office Environment, Outdoor Weather Conditions
    Noise Level: Moderate
    Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
    Hazards: Dust, Electrical, Radiation, Sharp objects/tools


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