• Medical Office Manager - NW AR

    Posted Date 4 weeks ago(12/21/2018 4:20 PM)
    Requisition ID
    Position Type
    Regular Full-Time
    REP UAMS NW Fayetteville Office Admin
    Post End Date
  • Overview

    This position is located in Fayetteville, Arkansas.


    The person in this position will be responsible for leading and supervising the UAMS NW Family Medical Center Business Offices in Fayetteville and Springdale.


    The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.  


    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy

    Salary:  Negotiable



    • Supervises, interviews, hires, plans, and directs the activities of  the clinic business office personnel.
    • Establishes work schedules, assign specific duties, provide detailed instructions, and monitors employees.
    • Reviews work on a regular basis to ensure adherence to instructions, deadlines and proper procedures, delivery of services, training and work assignments. 
    • Assists in developing or revising policies, procedures, and directives based on needs of department.
    • Assists in long-range planning for department and implementation of new initiatives and changes.
    • Participates in leadership activities and attends required meetings.
    • Serves as Televox administrator and contact person.
    • Conducts performance evaluations on a timely basis and establishes employee goals and staff development plans.
    • Monitors employees’ adherence to policies and procedures and coaches and administers disciplinary action when warranted.
    • Handles problem cases and referral from management, provides information to patients and outside agencies and represents work units at various meetings.
    • Acts in back-up capacity for high level department activities, to include month-end reporting, collections, SAP, EMR schedule creation, and banking.
    • Works with staff to ensure that communication between departments is working efficiently.
    • Conducts monthly staff meetings to provide new updates and have open discussions.


    • Oversees time and attendance documentation and approval for business office employees, and ensures leave forms are completed accurately before forwarding to HR.
    • Monitors employees’ clocking activities and reviews with employees as necessary.
    • Other duties as assigned.



    • Bachelor’s degree in Business, Accounting or a related field plus three years of clinical environment experience to include three years of supervisory experience OR a High School Diploma/GED plus seven years of clinical environment experience to include three years of supervisory experience.

    This position is subject to a pre-employment criminal background check and drug screen.  A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.



    Physical Requirements

    Stand: Frequently
    Sit: Frequently
    Walk: Frequently
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Frequently
    Lift, push, pull, carry weight: 26 - 50 lbs
    Use hands to touch, handle, or feel: Frequently
    Talk: Frequently
    Hear: Continuously
    Taste or smell: Frequently
    Read, concentrate, think analytically: Frequently
    Physical Environment: Inside Medical Facility Environment
    Noise Level: Moderate
    Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
    Hazards: None


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