• Access Coordinator II

    Posted Date 1 week ago(1/10/2019 8:46 AM)
    Requisition ID
    Position Type
    Regular Full-Time
    REP UAMS NE Patient Care Admin
    Post End Date
  • Overview

    This position is located in Jonesboro, Arkansas.


    The Access Coordinator II will meet, greet, and assist the public, answer telephones and/or coordinate appointments, referrals, consults, tests and procedures.


    The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.  


    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy

    Salary offered commensurate with experience.


    • Responsible for registering patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors.
    • Assists with hospital admissions and surgery scheduling.
    • Must be able to perform all duties of the Access Coordinator I and be able to support patient care activities as needed.
    • Other duties as assigned.


    Minimum Qualifications:

    • High School Diploma/GED plus 2 years customer service or healthcare experience.
    • Computer/basic keyboard skills, telephone etiquette skills, general knowledge of office machines including printers and scanners.
    • Medical terminology competent within 3 months of hire

    Preferred Qualifications:

    • Knowledge in basic medical terminology.
    • Registration experience. 

    This position is subject to a pre-employment criminal background check.  A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.

    Physical Requirements

    Stand: Occasionally
    Sit: Frequently
    Walk: Occasionally
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 26 - 50 lbs
    Use hands to touch, handle, or feel: Occasionally
    Talk: Frequently
    Hear: Frequently
    Taste or smell: Occasionally
    Read, concentrate, think analytically: Frequently
    Physical Environment: Inside Laboratory Environment, Inside Medical Facility Environment, Inside Office Environment
    Noise Level: Moderate
    Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
    Hazards: Biological, Chemical, Radiation, Sharp objects/tools


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