• Program Manager

    Posted Date 1 week ago(11/4/2019 10:39 AM)
    Requisition ID
    Position Type
    Regular Full-Time
    IDHI Clinical Education
    Post End Date
  • Overview

    The Program Manager acts as a lead and liaison for education Programs and provides a broad range of support to the portfolio of education programs. S/He manages or co-manages Institutional Digital Health Institute (IDHI) events by assisting with attendance tracking, answering registration questions from participants, generating thank you letters to speakers of teleconferences, issuing CE certificates to attendees and reissuing certificates when requested from participants. The Program Manager maintains resource files on specific program administrative content, marketing strategies and continuing education requirements. S/He also communicates and conducts outreach efforts with health care administrators and board members to discuss the educational initiatives available for their facility. Availability for overnight travel to attend meetings and provide on-site assistance (5-10%).


    The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans.  


    UAMS offers amazing benefits and perks:

    • Health: Medical, Dental and Vision plans available for staff and family
    • Holiday, Vacation and Sick Leave
    • Education discount for staff and dependents (undergraduate only)
    • Retirement: Up to 10% matched contribution from UAMS
    • Basic Life Insurance up to $50,000
    • Career Training and Educational Opportunities
    • Merchant Discounts
    • Concierge prescription delivery on the main campus when using UAMS pharmacy


    Salary offered commensurate with experience.


    • Manages numerous programs independently as assigned with the ability to lay initial groundwork for new projects, programs and /or grant roll-out.
    • Conducts regular and special surveys/studies, compiles data, analyzes information, and prepares related reports for review and discussion.
    • Assists in project/program development and provides project-related editing and writing, project scheduling and reminders, and facilitation of time-sensitive project completion.
    • Coordinates internal and external personnel in activities to identify needs, problems and promote accomplishments of projects. 
    • Maintains the role of facilitator and troubleshooter to outside participants (rural hospitals, community clinicians, other state agencies, etc.) to promote a statewide IDHI network.
    • Designs programs and seminars to meet the needs of Continuing Education (CE) deliverables to appropriate audiences and will be responsible for teleconferences for these providers.
    • Coordinates education project components from concept and design to production and delivery [Components may include (but are not limited to) webinars, surveys, assessment tools, online and print resources, focus groups, advisory committee recruitment and management, presentations, workshops, and more].
    • Provides project/program status reports and briefings to internal management, collaborating with senior leaders, senior technical leaders, system engineers, and fellow program managers to help develop a strategic vision and goal for the organization. 
    • Designs learning programs applying adult learning principles and systematic instructional design to create online training content.
    • Develops lessons, assessments, exercises and other methods of learning.
    • Develops storyboards and scripts for eLearning programs.
    • Assists in original design or redesign of traditional courses into distance learning opportunities.
    • Tests modules for functionality, user experience, accuracy and data integrity.
    • Provides reports that include demographic data, assess knowledge gain, and provide evaluation of eLearning activities.
    • May perform other duties as assigned.


    Minimum Qualifications:

    • Bachelor's degree PLUS four (4) years of program manager experience
    • Three (3) years of experience in health education, education, reporting or equivalent field
    • Intermediate proficiency with Microsoft Office (Outlook, Publisher, Word, Excel, PowerPoint, and Access)
    • Availability for overnight travel to attend meetings and provide on-site assistance (5-10%)


    Preference will be given to applicants who possess the following:

    • Master’s degree in Education or equivalent
    • Five (5) plus years experience in health education and training
    • Experience with constant contact, learning management systems (LMS) and knowledge of public health education principles and practices
    • Presentation or grant related experience
    • Previous Grant or manuscript writing is a plus


    • Effective communication skills (written and verbal)
    • Strong organizational skills
    • Ability to collaborate with internal and external stakeholders is essential
    • Strong Program management skills and proven analytical skills
    • Demonstrated ability to produce high-quality materials
    • Superior customer service

    This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


    UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.



    Physical Requirements

    Stand: Occasionally
    Sit: Occasionally
    Walk: Occasionally
    Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
    Lift, push, pull, carry weight: 11 - 25 lbs
    Use hands to touch, handle, or feel: Occasionally
    Talk: Frequently
    Hear: Frequently
    Taste or smell: Occasionally
    Read, concentrate, think analytically: Frequently
    Physical Environment: Inside Classroom Setting, Inside Medical Facility Environment, Inside Office Environment
    Noise Level: Moderate
    Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
    Hazards: None


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