Radiology Access Coordinator II

Posted Date 2 weeks ago(11/17/2021 5:38 PM)
Requisition ID
Position Type
Regular Full-Time
ICE CORE PA Radiology
Post End Date


The Radiology Access Coordinator II will meet, greet, and assists the public, answer telephones and/or will coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collect payments and issue receipts. 


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans.  


UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Salary: $15.26 hourly


  • Schedules, reschedules, coordinates and cancels appointments.
  • Inputs and/or updates accurate patient information.
  • Attends required training and/or in-services.
  • Attends staff meetings and participates in the orientation and/or training of new staff.
  • Participates in annual educational assessment and evaluation.
  • Answers telephones in a professional and friendly manner and demonstrates effective communication skills.
  • Communicates accurate and complete information.
  • Must maintains strict confidentiality.
  • Demonstrates positive working relationships.
  • Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.
  • Performs other duties as assigned.


Minimum Qualifications:

  • High school diploma/GED
  • Two (2) years of customer service or healthcare experience
  • Basic proficiency with computers (preferably MS Office)
  • Excellent telephone etiquette skills
  • General knowledge of office machines including printers and scanners

Preferred Qualifications:

  • Epic
  • Experience in registration, billing or scheduling in a healthcare environment
  • Knowledge in basic medical terminology

This position is subject to a pre-employment (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.


UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).


Physical Requirements

Stand: Occasionally
Sit: Continuously
Walk: Occasionally
Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
Lift, push, pull, carry weight: 11 - 25 lbs
Use hands to touch, handle, or feel: Continuously
Talk: Continuously
Hear: Continuously
Taste or smell: Never
Read, concentrate, think analytically: Continuously
Physical Environment: Inside Medical Facility Environment
Noise Level: Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: None


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