Patient Services Associate - PRI Child Unit, Weekend Days

Posted Date 2 weeks ago(11/18/2021 6:14 PM)
Requisition ID
Patient Care
Position Type
Regular Full-Time
Post End Date


Schedule: Full-Time, Night Shift, 11PM-7AM w/

Occasional Weekend Rotations


The Patient Services Associate (PSA) is a specifically trained member of the unit based care team who provides both clerical and patient care support to the PRI Child Inpatient Unit team. The Child Inpatient Unit is a 10 bed unit that treats children ages 2 to 12 and represents a new approach to treatment for children with mental illness. The unit takes a multidisciplinary approach, relying on specialists in psychiatry, psychology, nursing, social work and education as well as speech, language and occupational therapy. The staff uses a unique approach involving Collaborative Problem Solving (CPS) while working with the children to identify their individual needs based on how they interact with others. Once the patient is discharged, the institute staff will continue to follow the child to integrate the treatment plan with community-based caregivers.


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.  


UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy


Salary offered commensurate with experience.


The PSA works under the direct supervision of the Clinical Services Manager (CSM) and the direction of the RN(s); performs tasks and duties for which they possess the competency that do not require a licensed practitioner.  In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit.

  • Acquires initial and ongoing competencies for clinical care and clerical components
  • Assists the care team in providing efficient, effective patient care
  • Demonstrates competency in obtaining, maintaining and using equipment necessary for patient care and clerical support
  • Documents care given according to standards
  • Uses appropriate written and verbal communication
  • Respects patient’s privacy and confidentiality
  • Takes a proactive approach towards assisting patients, visitors and other staff
  • Adheres to departmental attendance standards and responds to unit staffing needs
  •  Adheres to UAMS safety plan
  • Complies with safety instructions and observes safe work practices
  • Provides input on safety issues
  • May be exposed to cleaning agents, blood and body fluids. May be exposed to infectious and contagious diseases
  • Adheres to UAMS Code of Conduct
  • Adheres to Clinical Programs and PRI Departmental policies and dress code standards
  • Works effectively with team/work groups to fulfill UAMS mission
  • Should be familiar with, and able to access the online policies from PRI, UAMS and Nursing Service
  • Participates in ongoing hospital performance assessment and process improvement
  • Participates in continuing education, professional/ institutional advancement opportunities.
  • May perform other duties.



  • High school diploma/GED plus 1 year Patient Care experience AND 1 year  Clerical Experience in a health care setting.  
  • Successful completion of the UAMS PCT and PSC courses  and CPR certification within probationary period (90 days). 


  • 2 or more years of Patient Care and Clerical Experience.


Employees in this role must be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR).


This is a safety sensitive position and subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.  If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

Physical Requirements

Stand: Continuously
Sit: Continuously
Walk: Continuously
Bend, crawl, crouch, kneel, stoop, or reach overhead: Continuously
Lift, push, pull, carry weight: 51 - 99 lbs
Use hands to touch, handle, or feel: Continuously
Talk: Continuously
Hear: Continuously
Taste or smell: Continuously
Read, concentrate, think analytically: Continuously
Physical Environment: Inside Medical Facility Environment
Noise Level: Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: Biological, Sharp objects/tools


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