Job Listings

Support of Project Director and Assistant Project Director - serves as lead support for the call center by directly supporting the call center leadership - maintains calendars, schedules appointments, coordinates meetings, training sessions, and special events of various sizes and levels of complexity. - coordinates and processes travel. - schedules, coordinates and implements Department projects, meetings, training sessions, and events to meet overall call center and program goals, objectives, and deadlines. - Supports preparation of regular meetings. - other duties as assigned. General Support of Call Center - serves as the primary point of contact and liaison for the call center. - welcomes visitors and facilitates visits for guests.  - answers phones, and responds to office inquiries, - provides information regarding policies and procedures as needed - assists with and coordinates photocopying and processing of incoming mail  - researches information to resolve problems or issues related to department operations  - initiates requests for personnel transactions, including requests for new hires, concurrent employment - schedules, organizes, sends out reminders for and coordinates the regular meetings; - takes minutes and prepares them for review and archiving - other duties as assigned.   Fiscal Support for Call Center - orders supplies, maintains inventories of all assets, requests services and equipment maintenance and repairs, manages and processes equipment leases, and software updates.  - responsible for all aspects of purchasing for the call center.  - creates and/or maintains call center financial records, monitors expenditures and accuracy of transactions, provides status reports on call center accounts as required, using SAP reports and internal records.  - works with the Project Director to address workspace and resource issues and collaborates with the COPH Dean’s office administrative staff regarding space allocation, financial policies and processes. - other duties as assigned.

Administrative Duties:  - Supports the Project Director in working with the College and University leadership teams to develop and sustain appropriate strategies for managing COVID-19 amongst college and university students and employees. - Supports the Project Director working with the Arkansas Department of Health to develop and sustain appropriate strategies for managing COVID-19 amongst college and university students and employees - Attends staff meetings, advisory committee meetings, and other meetings as appropriate.  - Supervises all call center operators.   - Seeks needed technical assistance from IT to ensure daily operational functioning of the call center when needed. Call Center Operations: - Responsible for managing the day-to-day operations of the call center and coordinating with other call centers across the state.  - He/she serves as operational link to ADH providing daily data exchanges.  - He/she supervises all call center operators and will make both hiring and termination decisions, with input from the Director as needed.  - Responsible for call center operator training.   Evaluation/Quality Improvement: - Conducts evaluation and QI efforts for all call center activities, serves as a resource to other Colleges and Universities in conducting similar evaluation and QI activities.

Administrative Duties:  - Works with the College and University leadership teams to develop and sustain appropriate strategies for managing COVID-19 amongst college and university students and employees. - Works with the Arkansas Department of Health to develop and sustain appropriate strategies for managing COVID-19 amongst college and university students and employees - Attends staff meetings, advisory committee meetings, and other meetings as appropriate.  - Supervises the Assistant Project Director and Administrative Coordinator in all call center operational activities and will oversee the budget.  - Explores and applies for grants, will seek needed technical assistance when needed. Call Center Operations Leadership: - Maintains a strong understanding of all aspects (operational, strategic, and financial) of the call center and reports all outcomes and financial info including data for budgeting to COPH leadership.  - Actively works with partners throughout the state to fulfill contract deliverables and constantly seeks new opportunities for partnerships to support strategies for managing COVID-19 amongst college and university students and employees.  - Assists with writing and submitting new contracts and grants.  - Works with site leadership at all Colleges and Universities to help determine the best individual strategy for the successfully managing COVID-19 amongst college and university students and employees. - Ensures site leadership and ADH have an opportunity to be involved in final approval of call center activities.  Evaluation/Consultation/Training:  - Provides leadership in the evaluation of all call center activities, serves as a resource to other Colleges and Universities, referral services, resource services, and training programs.

- Serves as Office Manager for Pediatric section. - Supervises office staff and manages employees’ schedules and leave requests. - Coordinate office positions and changes positions as needed for office coverage. - Ensures that staff are cross-trained to ensure continuous customer service, both internally and externally. - Maintains good communication lines with all employees and addresses problems and provides solutions. - Keeps current job descriptions on staff and maintains current records on all faculty and clinical staff to include copy of licenses, medical liability certificates, TB skin testing, HIPPA/IRB trainings, Safety and Compliance Trainings, CV’s & other certifications - obtaining updates as needed. - Oversees time sheets and leave forms for Section. - Evaluates job performance of administrative staff. - Attends professional development sessions and coordinates appropriate training for direct reports. - Communicates the mission, vision, values of the organization and reinforces the contribution of each position and employee to meeting the goals of the organization. - Assists Section Chief, Practice Director, and Peds Finance with budget related issues during the fiscal year and prepares for the next fiscal year. - Maintains budgets regarding all items hitting the accounts, manages all blanket purchase orders, follows-up any outstanding invoices or balances. - Reviews, analyzes and reconciles faculty discretionary accounts. - Review and reconcile monthly budget reports. - Appropriately pays bills for cell phones, pagers, renewal of subscriptions or professional memberships. - Directs purchases through various accounts. - Orders equipment and office supplies as approved by the Practice Director and Section Chief. Manage section assets and maintains up to date records. - Organizes office moves as necessary when new faculty are hired. - Tracks and reports to UAMS Contract Services faculty members’ time on non-wRVU generating contracts, and ensures that M&O expenses on contracts are properly coded to ensure reimbursement for all contract-related expenses. - For research-related activities, communicates monthly with faculty and staff who have effort on grants to ensure accurate reporting of changes in effort to the DOP Grants Accounting Office. - Works with Peds HR in regard to recruiting and training of new hires, transfers, and processing of terminations. - Conducts interviews, makes hiring decisions, implements progressive discipline as needed and in consultation with the Practice Director and with support from HR/and as directed by Peds HR, and enforces institutional compliance requirements. - Completes all necessary background checks, drug screens, and reference checks for all new hires within the section. - Attends meetings and training opportunities for professional growth and development. - Assists patient/families and professionals with questions and/or problem issues that arise. - Maintain good working relationships with all individuals. - Appropriately completes other duties as assigned by Section Chief and Practice Director or Peds Administration. Other duties as assigned.   

- Reviews and prepares for attorney, review of all university clinical trial agreements, research agreements, confidentiality agreements, material transfer agreements, grant agreements, contract amendments and other research contracts as assigned. - Communicates and coordinates with external contracting parties, UAMS research staff and administrative personnel to process necessary contract documentation. - Tracks contract progress through the review process and maintain the contract database with required documentation. - Prepares documents for signature and produce final electronic and hard copy files of necessary documents based on university requirements; submit electronic records of completed contracts through an on-line award notification system. - Attends internal meetings, involvement in project planning, project based committee work, and administrative functions.  - Assists with all administrative duties for the office including, but not limited to, SAP, travel and maintaining legal/reference files.

- Prepares patients for procedures by reviewing medical history, draping and positioning the patient, preparing procedural/testing sites and administering contrast media and/or medications within scope of practice. - Assists physician with performing diagnostic and therapeutic vascular interventional procedures. - Performs related imaging procedures. - Analyzes results and takes appropriate action to resolve image quality issues. - Educates patient regarding procedures, equipment, and exam to ensure patient's understanding and cooperation. - Assists with monitoring patient condition continually and reports/responds to changes in status as appropriate. - Prepares equipment and supplies. - Implements safety standards and performs appropriate quality control procedures on equipment. - Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. - Other duties as assigned.

- Prepares patients for procedures by reviewing medical history, draping and positioning the patient, preparing procedural/testing sites and administering contrast media and/or medications within scope of practice. - Assists physician with performing diagnostic and therapeutic vascular interventional procedures. - Performs related imaging procedures. - Analyzes results and takes appropriate action to resolve image quality issues. - Educates patient regarding procedures, equipment, and exam to ensure patient's understanding and cooperation. - Assists with monitoring patient condition continually and reports/responds to changes in status as appropriate. - Prepares equipment and supplies. - Implements safety standards and performs appropriate quality control procedures on equipment. - Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. - Other duties as assigned.

- Prepares patients for procedures by reviewing medical history, draping and positioning the patient, preparing procedural/testing sites and administering contrast media and/or medications within scope of practice. - Assists physician with performing diagnostic and therapeutic vascular interventional procedures. - Performs related imaging procedures. - Analyzes results and takes appropriate action to resolve image quality issues. - Educates patient regarding procedures, equipment, and exam to ensure patient's understanding and cooperation. - Assists with monitoring patient condition continually and reports/responds to changes in status as appropriate. - Prepares equipment and supplies. - Implements safety standards and performs appropriate quality control procedures on equipment. - Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. - Other duties as assigned.

- Prepares patients for procedures by reviewing medical history, draping and positioning the patient, preparing procedural/testing sites and administering contrast media and/or medications within scope of practice. - Assists physician with performing diagnostic and therapeutic vascular interventional procedures. - Performs related imaging procedures. - Analyzes results and takes appropriate action to resolve image quality issues. - Educates patient regarding procedures, equipment, and exam to ensure patient's understanding and cooperation. - Assists with monitoring patient condition continually and reports/responds to changes in status as appropriate. - Prepares equipment and supplies. - Implements safety standards and performs appropriate quality control procedures on equipment. - Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. - Other duties as assigned.

- Assists the public in a professional and friendly manner, performing registration of patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors.  - Creates new patient charts, and access systems for orders as appropriate. - Demonstrates positive working relationships with co-workers, management team, and ancillary departments by communicating accurate and complete information, maintaining strict confidentiality as appropriate. - Using careful listening and negotiation skills to resolve disagreements, deals with conflicts in a positive and professional manner. - Inventory, order, and stock supplies; cleans and maintains equipment. Pick-up and deliver mail to mailroom, ensures the waiting room is clean, stocked with educational information and coffee. - Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. - Other duties as assigned.

- Assists the public in a professional and friendly manner, performing registration of patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors.  - Creates new patient charts, and access systems for orders as appropriate. - Demonstrates positive working relationships with co-workers, management team, and ancillary departments by communicating accurate and complete information, maintaining strict confidentiality as appropriate. - Using careful listening and negotiation skills to resolve disagreements, deals with conflicts in a positive and professional manner. - Inventory, order, and stock supplies; cleans and maintains equipment. Pick-up and deliver mail to mailroom, ensures the waiting room is clean, stocked with educational information and coffee. - Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. - Other duties as assigned.

- Maintains the responsibility to clean and sterilize all required medical instruments, medical supplies, and equipment. - Ensures that all equipment is stored properly, maintains calibration, and ensures all accouterments are fully operational at all times. - Ensures all electronic specialty tools are turned on/off following recommended procedures to prolong life of equipment. - Other duties may be assigned.

- Models appropriate language and behavior for children and parents in all situations - Guides learning through discovery in the environment - Utilizes curriculum for developing age appropriate activities - Listens to the children and to the parents - Shares learning activities of the children with the parents through home visits and classroom parent-teacher conferences - Assesses children’s developmental levels of learning and plans activities in accordance with developmentally appropriate practices - Works cooperatively with other staff to ensure that children’s needs are met outside the classroom. Assists in training of Child Care Technicians and Caregivers - May perform other duties as assigned to assure program standards are met  

- Assists with counseling of parents for academic, personal, and social skills development. - Identifies achievement levels and provides evaluations. - Identifies and accesses behavioral issues. - Establishes and maintains communication between parents and staff. - Becomes knowledgeable of all program standards and regulations. - Participates in school sponsored activities; attend faculty staff meeting as required. - Creates and maintains an atmosphere for learning, through physical classroom materials and instructional activities. - Implements goals while utilizing techniques to motivate learning. - Makes regular assessments for classroom and communicates need of replacement or repair. - Supervises students in all activities inside and outside the classroom. - May perform other duties as assigned.

The Patient Care Technician (PCT) works under the direct supervision of the Registered Nurse(s) and performs tasks and duties which do not require a license, professional judgment or intervention. The PCT must pass the required competencies. The PCT works within the Department of Nursing standards. The PCT adheres to UAMS clinical programs, policies, procedures and standards and guest care guidelines. - Obtains patient report and has on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints. - Assists with admission, transfer, and discharge of patients. - Transports patients to other areas of the hospital as directed. - Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader. - Communicates effectively with other team members to facilitate patient care. - Accepts directions from R.N.s and team members. - Follows through on delegated patient care activities. - Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition). - Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards. - Assists patients and visitors with information and/or solutions to problems. - Serves as resources person to support department members in performance of duties. - Notifies appropriate staff members of problems requiring prompt intervention. - May perform other duties as assigned.  

The Patient Care Technician (PCT) works under the direct supervision of the Registered Nurse(s) and performs tasks and duties which do not require a license, professional judgment or intervention. The PCT must pass the required competencies. The PCT works within the Department of Nursing standards. The PCT adheres to UAMS clinical programs, policies, procedures and standards and guest care guidelines. - Obtains patient report and has on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints. - Assists with admission, transfer, and discharge of patients. - Transports patients to other areas of the hospital as directed. - Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader. - Communicates effectively with other team members to facilitate patient care. - Accepts directions from R.N.s and team members. - Follows through on delegated patient care activities. - Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition). - Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards. - Assists patients and visitors with information and/or solutions to problems. - Serves as resources person to support department members in performance of duties. - Notifies appropriate staff members of problems requiring prompt intervention. - May perform other duties as assigned.

The Patient Care Technician works under the direct supervision of the R.N. and performs tasks and duties which do not require a license, professional judgment or intervention. The PCT must pass the required competencies. The PCT works within the Department of Nursing standards. The PCT adheres to UAMS clinical programs, policies, procedures and standards and guest care guidelines. - Obtains patient report and has on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints. - Assists with admission, transfer, and discharge of patients. - Transports patients to other areas of the hospital as directed. - Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader. - Communicates effectively with other team members to facilitate patient care. - Accepts directions from R.N.s and team members. - Follows through on delegated patient care activities. - Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition). - Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards. - Assists patients and visitors with information and/or solutions to problems. - Serves as resources person to support department members in performance of duties. - Notifies appropriate staff members of problems requiring prompt intervention. - May perform other duties as assigned. 

The Patient Care Technician works under the direct supervision of the R.N. and performs tasks and duties which do not require a license, professional judgment or intervention. The PCT must pass the required competencies. The PCT works within the Department of Nursing standards. The PCT adheres to UAMS clinical programs, policies, procedures and standards and guest care guidelines. - Obtains patient report and has on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints. - Assists with admission, transfer, and discharge of patients. - Transports patients to other areas of the hospital as directed. - Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader. - Communicates effectively with other team members to facilitate patient care. - Accepts directions from R.N.s and team members. - Follows through on delegated patient care activities. - Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition). - Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards. - Assists patients and visitors with information and/or solutions to problems. - Serves as resources person to support department members in performance of duties. - Notifies appropriate staff members of problems requiring prompt intervention. - May perform other duties as assigned. 

The Patient Care Technician works under the direct supervision of the R.N. and performs tasks and duties which do not require a license, professional judgment or intervention. The PCT must pass the required competencies. The PCT works within the Department of Nursing standards. The PCT adheres to UAMS clinical programs, policies, procedures and standards and guest care guidelines. - Obtains patient report and has on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints. - Assists with admission, transfer, and discharge of patients. - Transports patients to other areas of the hospital as directed. - Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader. - Communicates effectively with other team members to facilitate patient care. - Accepts directions from R.N.s and team members. - Follows through on delegated patient care activities. - Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition). - Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards. - Assists patients and visitors with information and/or solutions to problems. - Serves as resources person to support department members in performance of duties. - Notifies appropriate staff members of problems requiring prompt intervention. - May perform other duties as assigned. 

- Design and deliver healthcare services to Medicaid beneficiaries by researching and identifying potential areas within the Medicaid program that present the greatest opportunity for reducing treatment variation and standardizing the use of best practices. - Determines the impact of implementing potential policy across Medicaid by analyzing stateand national data and managing the development and implementation of policies. - Researches and identifies potential areas within the Medicaid program that present the greatest opportunity for reducing treatment variation and standardizing the use of best practice using various contractor and vendors to conduct analyses, summarize findings, as well as frame options and trade-offs of possible ideas. - Determines the impact of implementing potential policy across the State Medicaid program through both existing and new analytic contractors by analyzing state and national data to develop high-level economic forecasts and utilization models incorporating possible sources of savings as well as project capital and operating expenses necessary to achieve the anticipated outcomes. - Develop and implement policy through vendors and contractors by developing detailed action plans, making assignments, tracking progress and maintaining deadlines, as well as coordinating the overall flow of working documents. - Other duties as assigned.