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- Provides service in the school setting and at the client's home.
- Direct services to clients and their families (includes obtaining PCP referrals, helping make any needed appointments for the client and family, helping schedule transportation for the client and their family.
- Attends medical clinic appointments and court appointments as needed, as well as providing any on/off site interventions and/or collateral teachers and/or outside agencies.
- Documentation in the clinical record, staffing and meetings, administrative tasks, training.
- Other duties as assigned.
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The Patient Care Technician (PCT) works under the direct supervision of the Registered Nurse(s) and performs tasks and duties which do not require a license, professional judgment or intervention. The PCT must pass the required competencies. The PCT works within the Department of Nursing standards. The PCT adheres to UAMS clinical programs, policies, procedures and standards and guest care guidelines.
- Obtains patient report and has on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints.
- Assists with admission, transfer, and discharge of patients.
- Transports patients to other areas of the hospital as directed.
- Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader.
- Communicates effectively with other team members to facilitate patient care.
- Accepts directions from R.N.s and team members.
- Follows through on delegated patient care activities.
- Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition).
- Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards.
- Assists patients and visitors with information and/or solutions to problems.
- Serves as resources person to support department members in performance of duties.
- Notifies appropriate staff members of problems requiring prompt intervention.
- May perform other duties as assigned.
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- Performs all transactions involving forms of payment including cash, cards, meal tickets and payroll deduct, etc. Preparing and producing specialty drinks.
- Cleans immediate work area around register as well as work unit including walls, chairs, tables, cabinets, etc.
- Stocks paper goods, food items and beverages as needed
- May perform other duties as assigned.
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- Registration of patients and patient billing.
- Verification of insurance coverage and responding appropriately to the requirements of third-party payors.
- Assist with hospital admissions and surgery scheduling.
- Other duties as assigned.
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- Meets, greets, and assists the public, answers telephones in a professional and friendly manner.
- Communicates accurate and complete information, maintains strict confidentiality.
- Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
- Responsible for blocking rescheduling appointments as requested.
- Coordinates hospital admissions, coordinates consults and surgeries, performs check-in and registers patients.
- Performs other duties as assigned.
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- Empties waste baskets, dumps trash, and replaces trash bags.
- Wipes and cleans furniture, such as desk tops, tables, and other surfaces.
- Cleans walls, windows, and windowsills.
- Sweeps, mops, and buffs floors, vacuums and shampoos rugs, cleans baseboards, dusts furniture and fixtures, washes windows and blinds, and empties trash.
- Strips and waxes floors, as needed.
- Cleans bathroom fixtures and stocks bathroom with soap, toilet tissue, and paper towels.
- Clean areas requiring special cleaning methods, by use of specific cleansers, sterilized equipment, and/or disposing of contaminated wastes. Issues towels and bed linens to members/students.
- Collects and sends dirty linens and towels to laundry.
- Loads soiled articles into washing machine, loads chemicals, sets controls, removes and transfers articles to dryer, sets controls, and removes articles when dry.
- Operates steam press to iron articles and fold articles for delivery.
- Sorts, counts, loads, and delivers finished items to user.
- May mend damaged articles by machine or by hand sewing
- May perform other duties as assigned.
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- Responds to complex and specialized product requests and trouble calls from users to analyze needs, evaluate alternatives, troubleshoot and recommend a course of action.
- Researches and evaluates current and future computer related security technology and low voltage systems.
- Develops strategies for implementing and installing specialized security/computer products, controllers, surveillance cameras and door hardware.
- Maintains expertise in a variety of specialized application security systems software packages.
- Evaluates and implements necessary adjustments to applications to accommodate user/system requirements.
- Installs software updates and coordinates with developer or manufacturer to resolve problems and may analyze computer generated products to identify source of errors and work with system developers and users to resolve problems.
- Recommends changes or updates in programming, hardware, documentation, and training to address security system deficiencies and user needs.
- May perform other duties as assigned.
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- Use carrier electronic applications for status, appeal and billing functions. Applications used may include One Content, AHIN, VSI, Correct Coding Initiative software, MMIS, other web-based and insurance applications and all Microsoft Office products.
- Requires strong understanding of the entire revenue cycle from registration through claim resolution.
- Determines financial responsibilities for billing and resolves problems.
- Contributes to reports of findings and recommendations, timeframes for changes or updates, and recommends operational changes and procedure updates for departments and training.
- Communicates with clinical department personnel via web-based application to request information needed to resolve charge denials.
- Attends meetings to present information on problems, changes, updates or issues of concern as needed.
- May work additional follow-up workqueues when staffing requires it.
- May work directly with the Revenue Manager team and IT, reporting opportunities to prevent future denials, propose claims manager edits and correcting and improving procedures based upon trends or problems identified and upon the unique procedures associated with various carriers.
- Interacts as a team member with all MCPG/CUMG units, reviews and researches claims and may participate in developing procedures and training modules. Stays current of updates to operating policies and procedures.
- May serve as a resource to junior staff and may participate in training and/or cross-training other personnel and performs related duties as needed.
- Other duties as assigned.
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- Uses carrier electronic applications for status, appeal and billing functions. Applications used may include One Content, AHIN, VSI, Correct Coding Initiative software, MMIS, other web-based and insurance applications and all Microsoft Office products.
- Requires strong understanding of the entire revenue cycle from registration through claim resolution.
- Determines financial responsibilities for billing and resolves problems.
- Contributes to reports of findings and recommendations, time-frames for changes or updates, and recommends operational changes and procedure updates for departments and training.
- Communicates with clinical department personnel to request information needed to resolve charge denials.
- Attends meetings to present information on problems, changes, updates or issues of concern as needed.
- May work additional follow-up work-queues when staffing requires it.
- Interacts as a team member with all MCPG/CUMG units, reviews and researches claims and may participate in developing procedures and training modules. Stays current of updates to operating policies and procedures.
- May serve as a resource to junior staff and may participate in training and/or cross-training other personnel and performs related duties as needed.
- Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
- Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.
- Position’s quality of work and productivity is reviewed on a monthly basis.
- Feedback is utilized to continuously improve performance.
- Other duties as assigned.
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- Provides high-level administrative support to the Dean of the College of Pharmacy; responsibilities include maintaining Dean’s calendar, arranging, organizing, maintaining Dean’s professional memberships, oversight of travel, organizing & filing work files, organizing the executive committee.
- Responsible for coordination and supervision of day to day operations of the Dean’s Office administrative staff, including student workers (assignments & payment).
- Handles correspondence and reports.
- Prepares and distributes presentations, publications, reports, and provides policy management for the Dean.
- Contacts and communications with internal staff, students, other departments, visitors, and outside organizations.
- Responsible for meeting set-up and breakdown (e.g. Student Leadership, Dean’s breakfast) and providing assistance as needed.
- Helps in design of information projects, develops procedures for data collection, works with other university groups when needed to coordinate needs for computer support, construction projects, software needs, etc.
- Work on special projects (i.e. Rural scholarship, Communications committee); Special project management includes development, management, and coordination of project logistics and planning.
- Maintains accounting records and budgets for all Dean’s office accounts (reconcile accounts, process miscellaneous purchases, follow-up with development accounts as well as state accounts, etc.) and manages Dean’s office Business Technology Association (BTA).
- May perform other duties as assigned.
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- Answers phones, coordinates calendars, maintains department accounts and fiscal records.
- Coordinates meetings and assignment of classrooms for program courses.
- Coordinates all department files, including student advising records and coordination of faculty needs regarding HR and other University administrative forms and requirements.
- Assists faculty with the preparation of classroom materials as well as manages the inventory of supplies and program documents/literature.
- Provide back-up administrative support to the Department of Health Policy and Management.
- Maintains the alumni database and regularly uses all available online sources to insure its accuracy and works with the Program Director on any projects relating to alumni affairs, including primary administrative responsibility for the annual alumni luncheon.
- Coordinates the process by which all student employment contracts are created and approved by the relevant authorities, both within the University and with external organizations.
- Coordinates tuition and stipend payments for all management assistants.
- Works with College Webmaster to ensure timeliness and accuracy of all materials posted to the program website.
- Coordinates the development of program-related written and online communication tools, including the Program Guide and online student profiles.
- Develops program forms and documents under the supervision of the Program Director.
- Responsible for coordinating catering and parking for all program events.
- Provides administrative support to periodic program accreditation process and attendant site visits.
- Other duties as assigned.
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- Serves as the central liaison and first point of contact for customers’ requests, answering questions regarding HR policies and procedures.
- Uses knowledge of division business concerns to resolve HR problems and/or coordinate the appropriate resolution with available campus resources.
- Works under moderate supervision with some latitude for independent judgment.
- Initiates and completes transactions related to the complete employee life cycle including recruitment, orientation, on-boarding, compensation, employee development, and separation from the institution.
- ServiceNow case management, variety of tasks and functions dependent upon customer needs including, but not limited to: FMLA, general HR changes (address, phone number, clock location, and vacation time), evaluation process assistance, compensation issues, turn on/off ACH Indicators, org unit management, terminations and separation form clearances, salary changes, FTE changes, reclassification changes, ADA requests, and update credentials.
- Maintains and manages electronic files for the department including but not limited to employee relations, HIPAA, FMLA, ADA and other confidential personnel files.
- Responds to employee and/or management inquiries by providing information, assistance, and clarification concerning UAMS policies and procedures to ensure consistent application.
- Assists with the administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the institution.
- Participates in administrative staff meetings and attends other meetings and seminars.
- Complies with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth.
- Protects the interests of employees and employer in accordance with UAMS policies and governmental laws and regulations.
- Assists with a variety of tasks including helping resolve payroll issues, general office duties, including but not limited to ordering supplies, maintaining calendars and scheduling appointments.
- Processes and helps Immigration with visa/check requests and other foreign national enrollment and regulatory compliance issues.
- Attends workshops and meetings to stay abreast of HR trends and procedural changes.
- Serves as back-up support to HR Manager as needed.
- Serves as a trainer, coach, and mentor for other positions in the department.
- Assists in training customers in all areas including: FMLA, evaluations, organizational unit management, posting requisitions and other specialized topics as needed.
- Other duties as assigned.
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Cell Salvage:
- Using the OR Status Board, verifies ordered Cell Saver cases.
- Confirms patient’s information with the OR team. Report to the OR.
- Set up Sorin machine.
- Collect patient’s blood with suction tube into the Cell Saver Reservoir.
- After the proper volume is obtained, centrifuge and wash blood.
- Once proper volume is collected, clamp off blood bag and return blood to the Anesthesiologist. Repeat process until surgery is completed.
- Collect QC specimen.
- Break down machine.
- Replenish stock in OR.
- Take call once every 4th week or as needed.
Ordering Station:
- Scan specimens and re-label specimens as needed.
- Process add-on tests. Order requested tests into EPIC.
- Resolve specimen problems.
- Reconcile packing list.
- Answer incoming calls concerning proper specimen collection and test ordering.
Tube Station:
- Receives specimens from all sources, verifies test information with specimen.
- Check for mislabeled and unlabeled specimens.
- Load specimen on automation line.
- Deliver specimens to Ordering Station as needed.
- Deliver specimens to the performing departments.
Timed Urine Station:
- Order test into EPIC if needed. Record volume. Aliquot samples as needed. Concentrate accurately and deliver to performing department.
Mail In Specimens:
- Open transport packages, scan package into inventory system. Order tests into EPIC, label specimens. Load specimens on automation line.
Performs other duties as assigned.
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- Develop information management applications.
- Design applications functionality, data structures, and security provisions based on identified requirements.
- Using standard software platforms develop, test, and document computer applications software, data structures, and related data administration processes.
- Develop plans for application implementation including any required operating system configuration and data migration.
- Carry out application implementation process.
- Provide training and continuing support to application users.
- Analyze requests for information management applications and modifications of existing applications.
- Work with clients and consult with others in unit to assess requirements and evaluate options to meet requirements.
- Maintain information management applications.
- Work with clients to investigate computer application problems and deficiencies.
- Develop proposed solutions.
- Assist users in planning application improvements.
- Develop and maintain software to provide for integration and consistency of academic information among systems and transfer of required data to other information systems.
- As required, participate in team in support of other academic and institutional initiatives.
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- Assesses specimen and order acceptability according to departmental policies and procedures.
- Performs and assists with specimen and frozen section preparation.
- Dictates gross descriptions of specimens.
- Performs and documents preventative maintenance on machines.
- Performs troubleshooting on laboratory equipment.
- Performs computer functions as required.
- Is capable of accessioning cases as needed.
- Assists with autopsies at UAMS/ACH.
- Participates in the training of new employees and residents as needed.
- Other duties as assigned
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Shifts: Vary
EEG Technicians must be able to perform video EEG, EMG, ANS monitoring, initiate hookup of EEG, EMG, ANS study, maintain study by ensuring proper lead placement and video, working directly with physicians to complete and evaluate EEG, EMG, ANS studies and termination of study upon completion. The EEG technician will adhere to clinical program policies, procedures and standards of guest care guidelines.
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Cage Changing:
All resident animals are on a cage/pen or room changing cycle depending on the species. Rodents, our most popular species, must have their cage changed every 7-14 days depending on the caging system. Every AHT is responsible for changing the cages of the resident animals on an “as needed” basis. While all rooms are on a tentative schedule for change outs, frequently cages will be “ spot” changed as needed. All technicians will follow the standard (or abbreviated) micro-isolator technique for changing cages. Every technician will be appropriately trained in cage changing techniques. We encourage the usage of all available PPE (personal protective equipment) during this process.
Health Assessments:
Each technician will be trained in identifying clinically ill animals. All assigned rooms must have a daily health assessment done on every animal. Typically, this includes noting the animal’s feed and water intake, urine and fecal output, hair coat and grooming, patterns, mobility, alertness, general behavior and/or stereotypical behaviors, and research associated issues.
Room Sanitation:
Each technician is responsible for scheduling/planning room, rack, and hood sanitizing cycles; documenting sanitation procedures and keeping them on appropriate time tables; ensuring biosecurity measures by using appropriate containment procedures; ensuring appropriate disinfectants are in date and used properly; and following room logs to make sure all daily and weekly SOPs are followed.
Clean Side Cage Wash Preparations:
The AHT performs tasks in preparation for upcoming change-out procedures. This includes caging preparation, bedding dispensing, cage set-ups, water bottle preparation, autoclaving caging, and personal protective equipment preparation, recycling and restocking. The AHT will monitor inventory counts and order supplies.
Technical Assistance:
The AHT will perform special requests for investigators and assist veterinary staff (assisting Technical Services personnel with blood collections, genotyping procedures, permanently identifying animals) as needed. The AHT will ensure that all cages are properly identified and in compliance with the associated federal and state regulations. The AHT must be knowledgeable of all aspects of any special projects that are done in the rea. The AHT performs related DLAM and maintenance duties, assists with individual research labs and performs related technical and administrative support as needed. The AHT should also be cross-trained in some veterinary assistant procedures and will perform these procedures as needed or as directed by the veterinary staff.
Other duties as assigned.
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- Place orders (obtaining quotes, filling and submitting ordering forms, tracking order status and receiving orders).
- Maintain records of laboratory inventories (reagents and supplies) and animal colonies.
- Maintain laboratory equipment (incubators, centrifuges, water bath, …).
- Perform and assist with experiments as requested by the PI (cell culture, immunoassays, animal experiments).
- Process analyze and present data as directed by the PI.
- Maintain experimental records.
- Perform related responsibilities as required or assigned by the supervisor.
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- Provides customer service to Kids First patients, families, and visitors.
- Tracks and compiles documentation packets needed for prior approval for services.
- Assists in ordering materials and arranges for services as needed, under the direction of the clinic director.
- Compiles clinical documentation as required for billing and audit.
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- Ensures quality of individualized developmental services provided at KIDS FIRST.
- Provides leadership for the developmental services of assigned treatment room(s) in a manner that is child-centered, family focused, demonstrates evidence-based or best practices for early childhood, and promotes continual quality improvement.
- Establishes rich learning environments for young children and utilizes curriculum to address the objectives contained in each child’s treatment plan.
- Assures continual supervision of children assigned to his/her care and compliance with daily ratio.
- Assures developmental services and documentation are compliant with the guidelines set forth by KIDS FIRST, UAMS, Child Care Licensing, AFMC, EIDT, DDS, Arkansas Department of Health, CARF and other accrediting organizations.
- Works collaboratively and communicates effectively within the team; engages families as members of the treatment team.
- Collaborates and communicates with families, therapists, nurses, social workers, director, other clinic staff, and contractors to provide the best quality of care and optimal outcomes for each child.
- Encourages families to take an active role in supporting their child’s development using the principles of Family Centered Care.
- Supports the academic mission of the Kids First program. This includes participation in the training of students and pre-service professionals, education and outreach to stakeholders, families served, and community partners.
- Interacts with and assists the public in a professional and friendly manner as needed.
- Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
- Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
