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- Consult, coach develop, implement, lead, and evaluate organizational development interventions such as change management, organizational design, change and transition management, culture and strategy alignment, retention and engagement, and individual and team effectiveness, that connect employees with business goals.
- Design, develop/create content and facilitate or train on learning opportunities and interventions, identify and evaluate business initiatives to ascertain appropriate programs that meet business unit and company goals.
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- Conduct safe and professional patient care while observing all ACGME requirements.
- It is the responsibility of each resident to be a professional learner dedicated to patient care and safety while advancing through medical training to become an independent practitioner.
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- Responsible for the acquisition, receipt, integrity, storage of all tissue products and some implants throughout the UAMS Peri-Operative Suite (2E, ODS, Jones Eye).
- Logs all tissue in Trackcore and insures labels containing all relevant tissue information are placed on all tissue for scanning in the Operationg Room (OR).
- Follows the UAMS Surgical Services/Supply Chain policies/procedures for Tissue/Implant tracking.
- Maintains the tissue tracking module (currently Trackcore) to include validation of data entry completeness.
- Ensures all vendor implant documentation cards are completed and returned to vendor.
- Enters all tissue and implantable devices into inventory.
- Monitors usage and re-orders approved products to PAR levels.
- Documents the receipt of all tissues, temperature and integrity of packaging.
- Maintains and validates storage temperatures in a daily log.
- Ensures daily logs are scanned and stored in the shared drive for 10 years.
- Confirms that all tissue suppliers are registered with the U.S. Food and Drug Administration (FDA), (AATB) and State license if required.
- Documents findings, follows all manufacturer recommendation for appropriate storage conditions of Tissue and/or Implantable devices.
- Performs annual validation of vendor status and maintains the supporting documents on the shared drive.
- Ensures that all Implants, tissue or non tissue are approved items to use in the Peri-Operative Suite, have gone through the appropriate VAT process, and are in the SAP Item Master File.
- Complies with UAMS GPO contracts.
- Establishes and maintains stock levels and re-order points for an adequate amount of on hand tissue and implants.
- Responsible for the acquisition, receipt, integrity, storage of all Mentor implant products throughout the UAMS Peri-Operative Suite (2E, ODS, Jones Eye).
- Requested implants will be ordered for case specific cases after a review of existing consignment inventory.
- Implants will be staged for the cases and all unused direct order implants will be returned to vendor for credit.
- Enters credit transactions in SAP with follow up to insure vendor sends appropriate credit memo.
- Works and resolves Mentor blocked invoices weekly.
- Checks consignment billing against implant report insuring all consignment billed implants are documented in a patient record, and reconciles any discrepancies.
- Works with Mentor rep to manage consignment inventory and make recommendations for consignment of most commonly used implants.
- Documents the receipt of all Mentor implants.
- Performs tissue audits daily and insures that nursing documentation is correct and resolves all interface errors from Epic to Trackcore.
- Reports monthly compliance to track missing/wasted implant trends and reports to Perioperative Management.
- Responsible for management and facilitation of recalls of tissue and implants affecting UAMS approved implants and tissue.
- Keeps Perioperative leadership abreast of any changes of product, storage of product, product integrity, vendor issues, availability of product, recalls, supply trends or any other issues related to the overall safety to the patient and availability of product.
- May represent Perioperative Services on compliance committees regarding tissue and keep tissue policies updated to insure compliance with regulatory agencies.
- Help with other areas of supplies as needed.
- Frequent interaction with physicians, service leads, vendors, and other supply chain personnel.
- Other duties as assigned.
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- Clerical (e.g. delivering slides, arranging paperwork, prepare shipments, filing slides and blocks, etc)
- Cleaning/Tidying (e.g. clean and tidy the blocks, slides, folders, and equipment)
- Basic HT Skills (e.g. form basic HT duties including but not limited to filling reagents, scraping blocks, checking temperatures, filling logs, etc.)
- Other duties as assigned
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- Assists the public in a professional and friendly manner, performing registration of patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors.
- Processes walk-ins, create new patient charts, and access systems for orders as appropriate.
- Demonstrates positive working relationships with co-workers, management team, and ancillary departments by communicating accurate and complete information, maintaining strict confidentiality as appropriate.
- Using careful listening and negotiation skills to resolve disagreements, deals with conflicts in a positive and professional manner.
- Inventory, order, and stock supplies; cleans and maintains equipment. Pick-up and deliver mail to mailroom, ensures the waiting room is clean, stocked with educational information and coffee.
- Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
- Other duties as assigned.
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- Manages stressful situations courteously, tactfully and calmly in a professional manner
- Exercises good judgment in evaluating situations and making decisions
- Responds quickly to emergency situations and calls for service without unnecessarily jeopardizing the safety of oneself, other members of the police department or the public
- Utilizes common-sense understanding in order to execute written, oral or diagrammed instructions
- Proficient in the use of firearms and the operation of police vehicles
- Observes situations objectively and analytically, record and report them clearly and concisely both orally in writing
- Ability and willingness to perform moderately physical work
- Ability and willingness to perform work indoors, outdoors and in a vehicle
- Exhibits good character (i.e. courteous, friendly and empathetic) as determined by a detailed background investigation
- Attends related training classes and schools as needed
- UAMS is a very diverse campus therefore officers must be at ease with members of other ethnic, cultural, and social groups
- May perform other duties as assigned by superior officers or administration
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- Perform tasks that pertain to the installation, maintenance, and repair of electrical components essential to the UAMS normal & emergency electrical systems.
- Perform tasks that pertain to the maintenance, inspection, and testing of life safety equipment and the required documentation of such equipment (ex. generators, automatic transfer switches, & fire pumps, battery operated lighting).
- Complete documentation essential for Engineering & Operations work order system and preventative maintenance program.
- May perform other duties as assigned.
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- Reviews weekly reports regarding pricing issues blocking invoices for payment. Work with vendors, internal customers to ensure correct pricing is invoiced.
- Works with vendors, internal customers to ensure correct pricing is loaded in SAP.
- Reviews all requests to setup new vendors in SAP, ensuring all required documentation is complete.
- Creates and maintains appropriate Vendor data in SAP.
- Performs OIG and other Federal/State Exclusion/Debarrment lists validations on new vendor applications.
- Monitors Vendor Master email box for vendor adds, updates and/or changes.
- Other duties as assigned.
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- Provides end user support and assistance of workstations and peripherals within the hospital, campus and off-site locations.
- Performs restorative and maintenance actions either remotely or at the end user’s location to resolve problems, using basic troubleshooting and technical skills.
- Responds to situations where standard procedures have failed in isolating or fixing problem equipment, software installations, or configuration changes.
- Documents work in progress and solutions to trouble calls using call tracking software.
- Performs other duties as assigned.
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The Patient Care Technician (PCT) works under the direct supervision of the Registered Nurse(s) and performs tasks and duties which do not require a license, professional judgment or intervention. The PCT must pass the required competencies. The PCT works within the Department of Nursing standards. The PCT adheres to UAMS clinical programs, policies, procedures and standards and guest care guidelines.
- Obtains patient report and has on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints.
- Assists with admission, transfer, and discharge of patients.
- Transports patients to other areas of the hospital as directed.
- Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader.
- Communicates effectively with other team members to facilitate patient care.
- Accepts directions from R.N.s and team members.
- Follows through on delegated patient care activities.
- Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition).
- Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards.
- Assists patients and visitors with information and/or solutions to problems.
- Serves as resources person to support department members in performance of duties.
- Notifies appropriate staff members of problems requiring prompt intervention.
- May perform other duties as assigned.
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- Responsible for the overall direction of assigned specialized projects by keeping minutes, workplans, timelines, communication plans and reports as scheduled.
- Performs data entry in service line software for projects as needed.
- Manages SL inventory which requires consulting with SL managers and other departments to meet deadlines for inventory process.
- Consults and advises on projects and provides general support as necessary.
- Develops and designs reports and collects data from a variety of sources.
- Organizes special events as required.
- Manages procurement for the service line, as well as framework orders and lab coat orders/cleaning.
- Arranges FedEx and UPS shipments for the service line and manages cell phone billing.
- Assists with travel arrangements.
- Provides service line leadership support by scheduling meetings and managing calendars. C
- overs the front desk and is cross trained to provide coverage on various administrative functions.
- Other duties may be assigned to this position
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The Patient Care Technician (PCT) works under the direct supervision of the Registered Nurse(s) and performs tasks and duties which do not require a license, professional judgment or intervention. The PCT must pass the required competencies. The PCT works within the Department of Nursing standards. The PCT adheres to UAMS clinical programs, policies, procedures and standards and guest care guidelines.
- Obtains patient report and has on-going communication with R.N. regarding patient care/changes in condition; Informs nurse of patient requests or complaints.
- Assists with admission, transfer, and discharge of patients.
- Transports patients to other areas of the hospital as directed.
- Carries out the Plan of Care for Patient using a Multidisciplinary Approach as Delegated by Team Leader.
- Communicates effectively with other team members to facilitate patient care.
- Accepts directions from R.N.s and team members.
- Follows through on delegated patient care activities.
- Provides appropriate grooming/oral hygiene and comfort measures and assists patients with activities (ambulation, up in chair, turn and reposition).
- Documents all patient care activities/tasks, vital signs, ADL, wave tests, I&O's accurately and timely and per unit and department standards.
- Assists patients and visitors with information and/or solutions to problems.
- Serves as resources person to support department members in performance of duties.
- Notifies appropriate staff members of problems requiring prompt intervention.
- May perform other duties as assigned.
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- Investigates and evaluates complaints and grievances in collaboration with hospital units, departments, service lines, and committees.
- Facilitates resolution of complaints/grievances for patients/visitors in coordination with the Safety Risk Management Team.
- Documents patient/visitor concerns including synopsis of incident, actions taken to resolve, and outcomes.
- Composes letters or emails to patients, visitors, physicians and/or leadership according to the terms of the UAMS grievance policy.
- Identifies, coordinates and collaborates interventions with various units/departments and Safety Risk Management Team.
- Analyzes and reports complaint/grievance data and collaborates with UAMS Leadership and Safety Risk Management Team on a monthly basis.
- Identifies systems related problems via patient/visitor data/employee data and works collaboratively with physicians, administrators and staff to resolve.
- Assists Hospital with regulatory visits by providing support with data, policies, physical presence and participation.
- May perform other duties as assigned.
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- Models appropriate language and behavior for children and parents in all situations
- Guides learning through discovery in the environment
- Utilizes curriculum for developing age appropriate activities
- Adheres to the Lesson Plan and class schedule as listed in the classroom
- Assesses children’s development levels of learning and plans activities in accordance with developmentally appropriate practices
- Works cooperatively with other staff to ensure that the children’s needs are met inside and outside the classroom
- Ensures that the learning environment is safe for Head Start/Early Head Start children
- May perform other duties as assigned to assure program standards are met
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Patient Care
- Provides professional and competent assistance to physicians with application and management of casts for patients with orthopaedic problems.
- Provides technical instruction to resident physician and medical students in the area of application of orthopaedic devices.
- Ensures that casts, splints, etc. are properly fitted and educations patients on proper healthcare.
- Provides patient instructions and teaching on their casts, splint, and/or brace following application.
Administrative Care
- Will be required work in an on-call capacity as needed.
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Obtains necessary supplies and/or equipment for patient care in orthopedic clinic.
- Attends mandatory in-services and clinic staff meetings. Participates in orientation with new staff.
- Performs other duties as assigned.
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- Maintains and implements Early Head Start educational goals and objectives through planning, activities and observations and documents each child’s progress.
- Identifies children’s special needs and makes referrals as appropriate.
- Monitors children’s health and safety.
- Identifies and accesses behavioral issues requiring involvement of program resource staff.
- Performs as a mandated reporter of suspected child abuse and neglect.
- Supervises children in classroom, in corridors, in restrooms, in cafeteria and the playground.
- Maintains environment that is safe and conducive to learning.
- Keeps equipment and materials in good repair and is responsible for classroom Inventory.
- Identifies achievement levels of each student and provide ongoing evaluation of progress.
- Each classroom must earn a passing score on this Early Childhood Environment Rating Scale (ECERS).
- Must involve parents in their children’s education and confers with parents on students’ progress.
- Assist with counseling of parents for their academic, personal and social skills development.
- Makes at least two home visits a year and a minimum of two parent-teacher conferences.
- Recruits parents as classroom volunteers and complete in-kind documentation.
- Participates in parent meetings and school activities.
- Becomes familiar and knowledgeable with Early Head Start Minimum Performance Standards, Minimum Standards for Childcare Licensing, UAMS Policies and Procedures and other guidelines and regulations and adhere to same.
- May perform other duties as assigned.
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- Develop information management applications.
- Design applications functionality, data structures, and security provisions based on identified requirements.
- Using standard software platforms develop, test, and document computer applications software, data structures, and related data administration processes.
- Develop plans for application implementation including any required operating system configuration and data migration.
- Carry out application implementation process.
- Provide training and continuing support to application users.
- Analyze requests for information management applications and modifications of existing applications.
- Work with clients and consult with others in unit to assess requirements and evaluate options to meet requirements.
- Maintain information management applications.
- Work with clients to investigate computer application problems and deficiencies.
- Develop proposed solutions.
- Assist users in planning application improvements.
- Develop and maintain software to provide for integration and consistency of academic information among systems and transfer of required data to other information systems.
- As required, participate in team in support of other academic and institutional initiatives.
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DIRECT PATIENT CARE DUTIES
- Prepares patients for clinic visits by obtaining vitals and entering data into the EHR; accompanying patient to assigned exam room; obtaining patient HPI; updating active problems and medication lists, and updating allergies and past surgical and medical history.
- Communicates brief summary of reason for patient’s visit to provider.
- Gathers and places supplies and instruments appropriate for anticipated exams and/or procedure, based on stated reason for appointment or information gleaned during the intake.
- Assists the provider with patient care, to include injections, EKG’s, spirometry, procedures, dressing changes, wound care, etc.
- Escorts patient to clinic lab or radiology, if needed, and monitors progress to ensure prompt return to exam room upon completion.
- Enters verbal orders for providers when patient load on schedule demands additional data entry support.
- Reinforces patient education and instructions at conclusion of visit.
- Assists patient in scheduling follow-up appointments.
- Directs patients to PCT/Referral Coordinator when outgoing referral is ordered by provider.
- Works with residents and clinic attending(s) to maintain a timely flow of patients.
- Exhibits competency with technical skills and EHR documentation.
- Exhibits professionalism by maintaining a positive working relationship with patients, providers and employees.
INDIRECT PATIENT CARE DUTIES
- Pulls prescription refill requests that are received via electronic transmission, fax, or on the nurses’ voice mail and forwards to the desk tops of nurses assigned to this task.
- Schedules outside procedures and diagnostic tests.
- Completes pre-certifications and prior authorizations.
- Remains cognizant of and maximizes the scope of practice for a Registered Medical Assistant.
- Contributes to the education of residents and students of various disciplines as they rotate through the clinic.
- Enhances his/her professional growth and development through continuing education opportunities.
MISCELLANEOUS DUTIES
- Other duties as assigned
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Project Manager:
Oversee project management for various projects for key stakeholders such as faculty; CRNAs and administrative staff. Project management includes oversight of a wide array of projects from space acquisitions and assignments and renovations. Agenda and presentation preparation for meetings including but not limited to faculty, CRNA and administrative events, education and compliance, and coordination of the itinerary for physicians and CRNAs interviews. Manage and track multiple special projects for the Chief and Pediatric Anesthesiology Administrator.
Office Management and Administrative Support:
Manage and coordinate the administrative support for the Division Leadership and Hospital Based In Chief. Help to direct administrative duties to most appropriate support person and work directly with administrative staff to insure time lines and desired outcomes are met. Serve as the point person for all purchasing and travel needs for the Division Chief and Hospital Based In Chief including UAMS and ACH accounts. Serve as the office manager for the Pediatric Anesthesiology Division. Prepare interview folders for the interview panel, obtain and file feedback from interviews in accordance with UAMS and ACH policies. Reserve rooms for meetings and order refreshments.
Provider onboarding:
Manage the entire onboarding and orientation of Faculty & CRNAs - Includes all onboarding from offer acceptance to overseeing hire, drug screen, office assignment and setup, relocation, orientation and training processes. Work directly with Faculty and CRNAs and the Medical Staff Office and Provider Enrollment Office to manage the Credentialing process in the Pediatric Anesthesiology Division as well as work directly with Hospital Based In Chief, Division Chief, and others on provider start dates and schedules and disseminates to all multiple parties for a smooth transition to clinical service.
Compliance:
Manage oversight for the division's compliance including but not limited to TB skin tests, flu shots, HIPAA, and Conflict of Interest. Manage time and effort certifications and reporting for the Pediatric Division of Anesthesiology.
Evaluations and System Updates:
In coordination with the Chair's administrative support, coordinate the faculty evaluation process and attend evaluation meetings with Chair, Chief and faculty members as directed by department leadership. Update faculty information in various systems including but not limited to FacFacts and the Pediatric Anesthesiology Provider Database.
Other Duties as Assigned:
Must perform administrative duties independently: review and answer correspondence; attend staff meetings and assist in development and implementation of office procedures necessary to meet division objectives; assist in monitoring office activities and workflow and reports to supervisor; assist in interviewing/hiring/training and resolving job related problems and other administrative and purchasing duties as directed.
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- Provides quality direct patient care for a group of young children including serving mealtimes, assisting with feeding, diapering, and dressing.
- Providing developmentally appropriate behavioral guidance within daily scheduled activities.
- Follow the direction of the ECDS to provide individualized developmental services of their assigned treatment rooms in a manner that is child-centered, family focused, and demonstrates evidence-based or best practice.
- Establishes exciting learning environments for young children and apply curriculum to address the objectives contained in each child’s treatment plan.
- Perform other duties as assigned.
